CenturyLink Internet Not Working? Here's What to Do.

CenturyLink Internet

4 out of 5 stars

4

Data effective 03/21/22. Offers and availability vary by location and are field of study to change.

* Speed may not be available in your area. Paperless billing or prepay required. Boosted taxes, fees, and surcharges apply. Get the fastest internet speed available at your location (max speed is up to 100 Mbps).

† Rate requires paperless billing. Additional taxes, fees, and surcharges utilize. Speeds may not exist available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection. Paperless billing or prepay required. Additional taxes, fees, and surcharges use.

Few things are more than annoying than a buggy internet connection, specially when you want to stream a favorite show or when you actually have a chance to win a Fortnite friction match. Thankfully, fixing your CenturyLink net can exist easier than you call up. Allow's get you dorsum to streaming Netflix ASAP!

If you're ever in over your caput fixing your CenturyLink cyberspace, you can e'er chat with technical support online, or telephone call them directly at +1-866-642-0444.

Is it time for a new internet provider? Expect for cyberspace service available near you.

Why do I take no internet connectedness?

If your net connection is completely shut down, information technology's nigh likely 1 of these 2 scenarios:

  1. CenturyLink internet is downwardly in your expanse. You can bank check here if CenturyLink internet is down in your surface area. If it is downward, at that place'south not much you can do except wait until CenturyLink gets everything back up and running.
  2. Something is incorrect with your modem. Let's dig into how you can fix your CenturyLink modem. Thankfully, many of these fixes tin exist pretty uncomplicated.

How to fix your CenturyLink modem

First of all, go and grab your modem. It should await similar one of the two modems shown below:

CenturyLink Modem

There are a bunch of flashing lights that probably seem intimidating at first glance. The first matter we want to check is whether or non your modem is getting any power. On the far left side of the box, you'll meet the power light. It volition look something like this:

CenturyLink Modem

We want to see a green power light, but your power calorie-free could be crimson, amber, or off altogether.

Cherry or amber light

Yous'll see a cerise or amber power light when the modem tests its own hardware. Hopefully the light volition stay ruby for almost 30 seconds and then transition to green. If information technology stays red, and so here are some possible reasons:

  • You're using the wrong cord for power supply. Make sure you lot utilise the one they gave yous.
  • Your modem has overheated. Move your modem to a spot where it gets better air circulation.
  • Yous're not getting enough power from your power strip or surge protector. Try plugging your modem directly into an outlet.

If nothing else works, you can reset your Wi-Fi router. You can do this by using a paperclip to press the reset push until the lights exit. This will reset your modem to manufacturing plant defaults.

No light at all

If the power lite isn't turned on, then you'll want to check the ability cord and make sure it'southward plugged in. If it's plugged in and you're still non getting power, so it'due south possible that no power is coming through the outlet. If there'south no power in the outlet, so you lot've got a bigger problem than an net outage, friend. I'd telephone call an electrician.

DSL, internet lights, and Wi-Fi lights

If your ability calorie-free goes to green, the rest of the lights on your modem box should first to low-cal upwards green every bit well. Hither is a quick checklist of everything y'all need to make certain every other light goes green as well:

  • For the DSL light, you lot want to make sure you have an Ethernet cord plugged in to your box. If an Ethernet string is plugged in and the port still isn't turning green, you should try a new Ethernet cord.
  • The internet icon will plow solid dark-green once your modem connects to the internet. If that icon flashes red or amber, it's either because your login data is incorrect, or the internet is downwards in your expanse. This would exist a skilful time to get in touch with technical support.
  • Your Wi-Fi lite will exist turned off if you don't have information technology enabled. Here'due south how y'all tin ready upwardly your CenturyLink Wi-FI:
    • Open up a web browser and go to http://192.168.0.1.
    • Select Wireless Setup.
    • Select Bones Settings.
    • Select Enable side by side to Wireless Radio.
    • Select Use to save changes.

Long story short, if y'all accept double-checked that everything is plugged into your modem correctly, and the internet isn't down in your area, your internet should work reliably.

Want to speed up your cyberspace connection?

It'southward possible that your internet speeds are so slow that it feels like your internet just shut downwardly altogether. You tin always bank check your internet speed and see what you're working with. There are a few other things you lot tin do to speed upwards your connection to speed upwards your connection right now, like moving your router to a identify with less interference. Simply if you're experiencing constantly irksome internet speeds, or internet connexion at all, it might be fourth dimension to consider moving to a amend isp.

Recommended internet providers

Data effective 11/11/21. Offers and availability vary past location and are subject area to change.

‡ For the starting time 12 months. Some packages require a 1- or 2-twelvemonth contract.

^ Price after $5/mo Autopay & Paperless nib discount (due west/in two bills). Plus taxes $ fees. Limited availability. May non be available in your expanse.

° For the offset 12 months with a ane-twelvemonth term understanding.

** For the first 3 months.

†† due west/ Motorcar Pay + taxes & equip. charges.

Y'all can enter your Cypher code below to see what cyberspace service providers are in your area.

Is it time for a new internet provider? Wait for internet service available well-nigh yous.

Now that you know, here are your next steps.

Desire to compare the best internet providers? Cheque out our meridian-ranked ISPs.

Interested in easy ways to heave your net speed? Read our guide for 10 ways to improve your connection.

Tyler Abbott

Written by

Tyler Abbott

Tyler has been obsessed with watching sports as efficiently equally possible since the creation of the DVR. He is ever on the spotter for the best tech in Television receiver and wireless and then he can spotter all the sports and still have enough time to hang out with his infant. He has written about streaming, wireless, and Idiot box for over 3 years. He hopes the Lakers will somewhen become ameliorate.

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